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Plan Sponsor Guide: Administration & Reporting
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In order to protect employees’ savings, the Employee Retirement Income Security Act of 1974, as amended (ERISA) mandates that any person(s) responsible for managing or administering a retirement plan (the plan’s “fiduciaries” or “you”) act prudently. The Department of Labor (DOL) is tasked with periodically investigating ERISA-covered plans to ensure the fiduciaries are complying with applicable laws and regulations.When it comes to administering your plan, both the DOL and the Internal Revenue Service (IRS) look to the required government filings, participant inquiries or complaints, and the voluntary compliance resolution system filings to identify if you’re meeting your fiduciary obligations.
Overview Of Fiduciary Responsibilities
ERISA requires plan sponsors to act prudently when making decisions relating to the management or administration of the plan. The requirements imposed on fiduciaries help protect the assets of employees and provide some assurance to the regulators and plan participants that the plan is being managed properly through the receipt and review of required plan documents and disclosures.
Governing Plan Document
A retirement plan is initially set up through the adoption of either a custom or preapproved (prototype) plan document which specifies eligibility requirements, the types of contributions permitted, and various optional features. Once adopted, companies must operate and administer their plan according to the terms of this legal document. As regulations change, this document must be amended, and the plan operations must reflect any updates.
Eligibility and Vesting Determinations
Those individuals at the company responsible for notifying employees of eligibility to participate in the plan must be familiar with the terms of the plan document in order to correctly calculate years of service and identify when to allow employees into the plan.
Participant Contributions, Distributions & Loans
In processing plan deferral instructions, plan sponsors must be able to demonstrate that employee contributions are remitted to the plan at the earliest date possible and within the guidelines outlined in ERISA. In addition, when processing loans or hardship requests or making plan distributions, you must use the specific terms in the plan document to ensure distributions are correctly administered.
Non-Discrimination Testing
To ensure the plan benefits rank-and-file employees and highly compensated employees equally, plans are required to conduct certain discrimination tests each year, and if necessary, take steps to equal out the benefit.
Participant Disclosures
In order to ensure participants have enough information about their plan to make informed choices about participating and investing in the plan, the law requires certain disclosures to be provided to participants. The type and timing of the required disclosures vary, but ultimately, the plan sponsor has the responsibility to ensure all reporting requirements have been met.
Required Government Filings
Finally, in order to be able to monitor compliance with the regulations that govern qualified retirement plans and to ensure the plan is operating according to the adopted plan document, there are additional disclosures that must be made to the government each year, and these disclosures are closely scrutinized for compliance.
All of the responsibilities discussed above are generally referred to as operational compliance or administration. While many aspects of plan administration are outsourced to a third-party administrator, the most common operational compliance failures happen at the company level due to a lack of awareness of either the regulations or the terms of the plan document. This Guide and your plan consultant will be able to assist you with the education you need to better understand your responsibilities with respect to operational compliance and administration as required under ERISA.
“ERISA does not require any employer to establish a retirement plan. It only requires that those who establish plans must meet certain minimum standards.”
-DOL
Governing Plan Documents
When you establish a retirement plan for your employees, you must first adopt a written plan document which serves as the foundation for day-to-day plan operations. Depending on the needs of your company, you might adopt a pre-approved prototype plan document (that has already been reviewed and approved by the IRS) or hire an ERISA attorney to help you design a custom plan which carries additional costs to develop and maintain.
As new laws are enacted or existing laws amended, your plan document must also be amended to reflect the changing regulations. If you’ve adopted a preapproved plan, the provider that supplied the document will provide support in meeting the changing regulations; however, and you’ll need to engage an ERISA attorney to amend your custom plan document. In either case, the responsibility for keeping your plan document current with the regulations and operating your plan according to the plan terms falls on you as the plan sponsor.
- Ensure that employees with responsibility for operations and administration are familiar with the plan document provisions (HR, payroll, etc.).
- Understand what changes are required to your plan document by checking the IRS Required Amendment List and follow-up with your service providers or ERISA attorney to verify the proper amendments have been filed.
- Notify plan participants of any significant changes to the plan either through the distribution of a Summary of Material Modifications (SMM) or an updated Summary Plan Description (SPD), as required.
- Monitor and verify that the plan is operating in accordance with the terms of the plan document.
- Watch out for areas where the IRS often finds a failure to follow the terms of the plan document.
- Not properly identifying eligible employees to give them an opportunity to participate in the plan.
- Not applying the correct definition of compensation when determining the compensation eligible to be deferred or computing the matching contributions.
- Not following the terms for allowable loans and hardship withdrawals.
- Keep in mind that any document adopted to assist with plan oversight becomes a plan document subject to scrutiny by regulatory authorities (such as an Investment Policy Statement, Education Policy, Committee Charter or Bylaws).
While setting up a plan is optional, following the terms of the plan once adopted is a requirement. For this reason, you should put a process in place to ensure those responsible for operations and administration are familiar with and follow the terms of the plan.
ONCE YOUR PLAN IS ESTABLISHED, REFER TO THE FOLLOWING TIPS FOR GUIDANCE TO ENSURE YOU’RE MEETING YOUR ONGOING RESPONSIBILITIES.
“Following the terms of the plan document is an important responsibility. The document serves as the foundation for plan operations. Employers will want to be familiar with their plan document, especially when it is drawn up by a third-party service provider, and periodically review the document to make sure it remains current.”
MEETING YOUR FIDUCIARY RESPONSIBILITIES
Eligibility and Vesting Determinations
ERISA sets minimum requirements for determining when an employee is eligible to participate in the plan and when he/she has a right to any contributions the company makes to match employee deferrals.
During the process of setting up your plan, you choose if you want to make your eligibility into the plan less restrictive than what the law requires. You can allow immediate vesting of employer contributions or select from one of two vesting schedules.
| Years | Immediate Vesting | Cliff Vesting | Graded Vesting |
| 1 | 100% | 0% | 0% |
| 2 | 100% | 0% | 20% |
| 3 | 100% | 100% | 40% |
| 4 | 100% | 100% | 60% |
| 5 | 100% | 100% | 80% |
| 6 | 100% | 100% | 100% |
Generally, a plan may require an employee to be at least 21 years old and to have a year of service with the company before the employee can participate in a plan. However, plans may allow employees to begin participation before reaching age 21 or before completing one year of service.

It’s important that those responsible for notifying employees of their eligibility into the plan understand the terms of the plan in order to avoid inadvertently excluding eligible employees.
When a plan is set up to provide matching contributions, knowing how to properly calculate years of service and what vesting schedule to apply will affect your plan’s operational compliance.
Understanding eligibility, years of service, and vesting is an important requirement of the individuals at the company who have responsibility for notifying employees of their right to participate and for calculating vested balances upon termination. It’s essential to ensure they have the information necessary to apply the terms of the plan correctly.
USE THE FOLLOWING QUESTIONS TO ASSIST YOU IN PROPERLY APPLYING THE ELIGIBILITY AND VESTING CRITERIA FOR YOUR PLAN.
- What age requirement does your plan impose?
- What is the service requirement that must be met to participate?
- Does the plan have any exclusions such as union workers?
- 4. If your plan does not immediately vest employer contributions, what is the vesting schedule that is used to determine when an employee becomes fully vested?
- Who is the party responsible at the company for maintaining service records and determining eligibility?
- Have the appropriate parties received any training on how to properly determine years of service and when to notify eligible employees of their right to participate in the plan?
- Have you conducted a review of your employees’ accounts to confirm that all eligible participants are either enrolled in the plan or have been given an opportunity to make a deferral election?
- What is the administrative requirement for when newly eligible employees
Participant Contributions, Distributions and Loans
The DOL and the IRS pay special attention to how plan assets are handled, both coming into and going out of the plan. Failure to meet specific rules regarding the handling of plan assets can lead to disqualification of the plan which could result in taxation for the participants and loss of deductions and penalties for the employer.
Three areas where operations are examined closely by the IRS:
Participant Contributions1
The law requires that participant contributions be deposited in the plan as soonas reasonably possible to segregate them from the company’s assets, but no later than the 15th business day of the month following the payday. The 15th day clause is often misinterpreted to mean that the plan has leeway, but in reality, if a plan can segregate and send the assets the day after they are withheld and fails to do so, they are in non-compliance with the law and subject to corrective action
For plans with fewer than 100 participants, salary reduction contributions must be deposited with the plan no later than the 7th business day following withholding by the employer.
In the case of an audit or inquiry, the DOL will review the plan document to identify what is stipulated regarding the timing of contributions. They will review your ability to timely deposit employee deferrals and compare that to when you actually submit the assets to the trust to determine compliance.
1 https://www.irs.gov/retirement-plans/401k-plan-fix-it-guide-you-have-not-timely-deposited-employee-elective-deferrals
Distributions
While the law allows for certain distributions due to death, disability and severance from service, employers may allow for additional options such as in-service withdrawals if defined in the plan document. It’s important that responsible parties understand what kind of distributions are allowed and how to calculate the vested balance based on service requirements when making those distributions.
Additionally, you will want to ensure that those individuals who reach the plan’s age for required minimum distributions, either age 70 1/2 or age 72, are given proper notice, the required minimum distributions calculations are correct, and the proper tax reports have been sent.
Loans and Hardship Withdrawals
While plans are not required to include loans or hardship withdrawal features, many are set up to permit these types of distributions.
In offering loans, responsible parties will need to refer to and closely follow the plan provisions for making loans, including the loan amount, loan term and repayment terms.
For allowing hardship withdrawals, it’s important that you keep a record of all information used to determine whether a participant was eligible for a hardship distribution and the amount distributed was the amount necessary to alleviate the hardship.
PROHIBITED TRANSACTION
If the employer doesn’t make the deposits timely, the failure may constitute both an operational mistake, giving rise to plan disqualification (if the plan specifies a date by which the employer must deposit elective deferrals) and a prohibited transaction, requiring the plan to pay an additional excise tax.
Non-Discrimination Testing
Plan sponsors must test traditional retirement plans each year to ensure that the contributions made by and for rank-and-file employees (nonhighly compensated employees or NHCE) are proportional to contributions made for owners and managers (highly compensated employees or HCE). As the NHCEs save more for retirement, the rules allow HCEs to defer more.
Definitions
Highly compensated employee: An employee who earned more than $125,000 in 2019 ($130,000 in 2020) or owned more than 5 percent of the business. (The compensation limit is based on the previous year’s compensation while the ownership limit is based on the previous or current year.)
Nonhighly compensated employee: Everyone else.
ADP and ACP Tests1
The nondiscrimination tests for retirement plans are called the Actual Deferral Percentage (ADP) and Actual Contribution Percentage (ACP) tests. Many plan sponsors hire a third-party administrator (TPA) to perform these tests (often the same party contracted to do the plan’s recordkeeping).
ADP or Actual Deferral Percentage
Compares the average salary deferrals of HCEs to those of NHCEs. The deferral percentages of the HCEs and NHCEs are averaged to determine the ADP of each group. To pass the test, the ADP of the HCE group may not exceed the ADP for the NHCE group by 1.25 percent or the lesser of 2 percentage points and two times the NHCE ADP.
ACP or Actual Contribution Percentage
Is calculated the same way as ADP, but instead divides each participant’s matching and after-tax contributions by the participant’s compensation.
If your plan fails one or both of these tests, you must take the corrective action described in your plan document during the 12-month period following the close of the plan year for which the test failed. A plan failure of the ADP test typically can be corrected in one of two ways: (1) pay any excess contributions back to the HCEs or (2) pay a qualified non-elective contribution (QNEC) to the plan for all NHCEs. A plan failure of the ACP test typically is corrected by (1) distributing vested matching contributions or (2) forfeiting of any excess employer contributions by the HCEs.
In addition to the Non-Discrimination Testing, your plan may also be subject to additional tests such as Top-Heavy Testing.
Since retirement plans are designed to benefit all employees equally, it’s important to understand the restrictions placed on deferrals by HCEs and put a strategy in place to avoid failing the non-discrimination tests.
CONSIDERATIONS FOR PASSING THE ANNUAL NON-DISCRIMINATION TESTS:
- Who is in the HCE group?
- Have you set a percentage of pay limit within the plan document(s) that HCEs cannot exceed?
- Did you run mid-year testing to identify if the plan appears balanced?
- Do you restrict HCE contributions once they reach the maximum allowed by the test?
- Are you encouraging NHCE participation through employee outreach and education?
HAVE YOU CONSIDERED ANY OF THE FOLLOWING:
- Raising the employer match to a higher percentage of pay?
- Adopting the Automatic Contribution Arrangement to increase participation?
- Adopting a Safe Harbor provision to satisfy the testing requirements?
- Adopting the Qualified Automatic Contribution Arrangement (QACA) to satisfy the testing requirements?
Participant Disclosures Overview
As the plan sponsor of a retirement plan, it’s your fiduciary responsibility to provide a variety of disclosure documents and notices to plan participants and their beneficiaries.
Plan disclosure documents keep participants informed about the basics of plan operation, alert them to changes in the plan’s structure and operations, and provide them a chance to make decisions and take timely action for their accounts.
While many of these disclosures are created and distributed with the assistance of your service providers, you retain the responsibility for ensuring the proper notices were, in fact, distributed to the eligible participants at the correct time. However, consider working with your plan consultant to better understand the role that your service providers play in developing and distributing the disclosures described below.
Identifying Who Should Receive Disclosures
Many of the disclosures not specific to a special distribution event must go to all eligible employees (whether participating or not), current participants and beneficiaries with account balances, as well as terminated participants and alternate payees with a balance.
Timing of Distributions
There are several notices that must be provided to employees and participants at various intervals. Below are some of the more common notices (not an exhaustive list):

The IRS has developed a Retirement Plan Reporting And Disclosure Guide which is meant to be used in conjunction with the DOL’S Reporting and Disclosure Guide For Employee Benefit Plans.
1 Eligible Automatic Contribution Arrangement (EACA) and Qualified Automatic Contribution Arrangement (QACA)
2 Qualified Default Investment Alternative (QDIA) Notices
3 Safe harbor notice are not required for nonelective safe harbor plans. Notice is required for safe harbor matching contributions.
Tracking Required Notice Distribution
The best way to track plan disclosure requirements is by listing required notices on a calendar or schedule, determining what role your service providers play in assisting in the development and distribution of each notice, and creating a method to track the actual distribution of notices.
Required Government Filings
In addition to providing certain disclosures to participants in a retirement plan, plan sponsors are required to file an annual return/report (Form 5500) with the Federal Government, in which information about the plan and its operation is disclosed to the IRS and the DOL. The Form 5500 must be filed electronically, and these returns/reports are made available to the public via the EFAST.dol.gov website. Additionally, a summary of the 5500 is required to be furnished to participants each year (called a Summary Annual Report or SAR).
Required Form, Auditor’s Report and Timeline for Filing1
Depending on the number and type of participants covered, most retirement plans must file one of the following forms:
Form 5500
Annual Return/Report of Employee Benefit Plan;
Form 5500-SF
Short Form Annual Return/Report of Small Employee Benefit Plan (plans with fewer than 100 participants and certain other requirements);
OR
Form 5500-EZ
Annual Return of One-Participant (Owners and Their Spouses) Retirement Plan.
Additional required government filings include:
Form 8955-SSA
Annual Registration Statement Identifying Separated Participants with Deferred Vested Benefits
AND
1099-R to report distributions of $10 or more from a retirement plan or reportable disability payments made from a retirement plan
Additionally, plans with more than 100 employees must also hire an independent auditor to conduct a financial audit of the plan. The audited financial statements, along with the auditor’s report, must be attached to the Form 5500 filing.
For plans that operate on a calendar year basis, this report must be filed by July 31st each year; otherwise, the report must be filed by the last day of the 7th calendar month after the end of the plan year.
Penalties for Failure to File
Failure to file the required reports and provide the required information to participants is subject to steep penalties. The DOL can penalize you up to $2,200 per day for failure to file. Additionally, the IRS can penalize you $250 per day up to a maximum of $150,000 for failure to file. It’s important to understand your responsibilities to file required government reports. Never assume someone else is filing the return for you. You should use a calendar that notes the deadline for filing the return and implement a communication mechanism to alert any outside service providers that might assist in the plan filings of the upcoming deadline.
DELINQUENT FILER VOLUNTARY COMPLIANCE PROGRAM
In an effort to encourage pension and welfare plan administrators to file overdue annual reports, the DOL’s Employee Benefits Security Administration (EBSA) provides plan administrators with the opportunity to pay reduced civil penalties for voluntarily complying with the annual reporting requirements using an online self-correct program called the Delinquent Filer Voluntary Compliance Program (DFVCP).
G-MAP
Model Administrative Procedures for Plan Governance
Fiduciaries must ensure that administrative requirements are completed both timely and accurately, that documentation exists to support decisions made and that compliance requirements are met.
While many of your covered service providers may assist and support you in meeting your duties, it’s ultimately your responsibility to ensure all plan administration and reporting requirements have been met.
You should consult with a knowledgeable retirement plan consultant who can assist you in clarifying and coordinating any assistance offered by the various service providers as it pertains to plan administration and reporting requirements. You may also consider implementing G-MAP (Model Administrative Procedures) Steps 6-7 to assist you in developing a framework for meeting your administrative fiduciary responsibilities, as outlined throughout this Guide.

COORDINATE REPORTING
Fiduciaries must deliver certain disclosures to plan participants and file reports with DOL/IRS. Committee should confirm requirements, calendar deadlines and determine the role of CSPs assisting in preparation and distribution of required disclosures and reports.
MAINTAIN COMPLIANCE DOCUMENTS
Fiduciaries must maintain documentation to support decisions made and compliance with requirements. Committee should confirm that disclosures and reports were timely filed and that documents are maintained to demonstrate:
- Participant contributions, distributions and loans have been properly processed
- Eligibility and vesting determinations are accurate and participants have received required disclosures
- Non-discrimination testing has been completed and appropriate actions were taken
- Governing documents are signed and current.